Ngo Alex
Technical Sales Intern · Software engineering and Project management
engoale@gmail.com github.com/engoale · linkedin.com/in/engoale
Engineer and Technical Project Manager (6 years at Ericsson), transitioning to technical sales through the STUDI Graduate Chargé d'affaires program. Seeking a technical sales internship of 2.5 months minimum starting as soon as possible, full-time.
Key Competencies
Commercial
Technical
Experience
2026
Freelance
Remote
Technical Solutions Consultant
June 2026 - current
- • Prospected the hospitality sector and signed a first client for a digital transformation project.
- • Led needs discovery and business analysis to move the client from paper-based operations to a Property Management System (PMS).
- • Designed a tailored technical and commercial proposal aligned with the client's operational constraints.
- • Negotiated scope and mid-project adjustments while managing the client relationship through delivery.
2020—26
Ericsson
Massy, FR
Technical Project Manager
Apr 2024 — Apr 2026
- • Primary point of contact between engineering teams and customer units in an international context.
- • Ran field testing cycles with customer unit representatives and engineers.
- • Translated customer needs into development and delivery plans, adjusting roadmap priorities based on field feedback.
- • Anticipated project risks, negotiated schedule adjustments, and reported regularly to stakeholders.
- • Stepped back into development and technical leadership when needed to secure critical deadlines.
Global Tech Talent Program (international, part-time)
Sep 2024 — Jun 2025
- • Selected for a global intrapreneurship program of over 300 hours.
- • Conducted market research and benchmarked observability vendor solutions (logs, metrics, traces).
- • Gathered requirements across multiple business units and built a business case quantifying potential cost savings.
- • Designed of a unified OpenTelemetry-based solution within a multicultural team.
- • Delivered an 8-minute pitch to an executive committee of 5: value proposition, technical architecture, and ROI projections.
Software Engineer then Tech Lead (in parallel)
Sep 2020 — Apr 2025
- • Appointed code quality gatekeeper (2 out of 15 engineers in France), upholding quality standards and technical debt management.
- • Led a team of 7 engineers delivering observability features for radio access network systems.
- • Translated customer requirements into technical specifications and roadmaps, balancing management priorities with engineering constraints.
- • Analyzed delivery deviations and implemented corrective actions (incremental planning, mentoring).
2020
Delpha
Paris, FR
Full-Stack Developer
Apr 2020 — Aug 2020
- • Delivered business features on Salesforce (Apex, SOQL) based on user requirements.
- • Designed and implemented a CI/CD pipeline, adopted by the team as its development standard.
2018—19
Ask Mona
Paris, FR
Web Developer
Mar 2018 — Dec 2019
- • Designed and built a web back-office to configure chatbot behavior according to user requirements.
- • Owned the entire frontend: 2 back-office platforms and 1 customer-facing embedded chatbot.